Toronto/Brampton Site Industrial Quality Manager

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Date: 23-Nov-2022

Location: Brampton, ON, CA

Company: Alstom

The Railway industry today is characterized by both a strong and sustained growth across the world. The trends that drive this are well known: environmental challenges, population growth, urbanization and increasing demands for mobility.
With 6B€ of Sales and around 30,000 employees based in over 60 countries, Alstom develop & market the most complete range of systems, equipment and services offered today in the railway sector. Today we offer our customers solutions that feature a seamless blend of diverse technologies, ensuring optimal interfaces, along with flexible implementation and real synergy in innovation.

We pride ourselves on our multifunctional expertise and manage the widest range of solutions in the market – from high-speed trains, metros and tramways to infrastructure, signalling and customised services.


With increasing activities in Canada to meet growing demand for sustainable transportation, Alstom seeks motivated candidates who will help us leverage our expertise and apply it locally. We have the energy and spirit of a start-up with the foundations of a multinational, world-class corporation that encourages collaboration, entrepreneurship, creativity and respect for the environment. Our employee offering includes career and development opportunities and extensive internal mobility prospects across dozens of locations around the world.

Accountability & Authorities

  • Support PME to ensure non-compliance risks analysis using Process FMEA (Failure Mode and Effects Analysis)  .
  • Lead implementation of Quality Control Plans using REX (Return of Experience)  of previous project execution & associated relevant IQ staffing.
  • Lead control & process digitalization.
  • Improve Quality level per main processes:
    • Perform analysis & manage actions to improve the outgoing product quality.
    • Escalade the main anomalies detected on the production lines & ensure their effective treatment (Problem Solving tools).
  • Support of manufacturing for quality topics:
    • Stop the production in case of a defect which justifies mandatory rework.
    • Support manufacturing teams to develop self-inspection.
  • Lead quality animation methodology deployment, in line with Continuous Improvement system.
  • Manage & develop the industrial quality team, using Q-School process & yearly training / qualification plan.
  • Manage APSYS (Alstom Production System) improvement plan for Industrial Quality scope.


Performance measurements

  • Defects per Unit reduction (10 % per year).
  • External demerit objective.
  • CONQ (Cost Of Non Quality)  objective (for CONQ S1.1 & S1.3).
  • APSYS score for Industrial scope.


Educational requirements :

  • Master’s degree in engineering (electromechanical, electrical, material, mechanical…) or equivalent.
  • Experience in managing Quality tools and problem-solving tools.
  • Knowledge of railway industry (norms, certifications…) would be an asset
  • Processes knowledge on Quality and at industrial level.
  • Management experience.
  • Fluent in English, French is a plus


Competencies & Skills :

  • Rigor, Communication, knowledge of Quality standard (ISO9001, IRIS, CMMI, …) and use of quality tools
  • Experience in operational activities and in documentation management
  • Collaboration and team player
  • Field oriented, flexible and proactive / solution oriented

ALSTOM endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process.

Alstom is an Equal Opportunity and Affirmative Action Employer of Women and Minorities.  
Alstom is an Equal Opportunity and Affirmative Action Employer of Protected Veterans and Individuals with Disabilities.
Alstom is a drug-free workplace.

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