After Sales Engineer
Apply now »Date: 7 Oct 2024
Location: Bologna, BO, IT
Company: Alstom
We create smart innovations to meet the mobility challenges of todayand tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global communityof more than 70 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.
Purpose of the Job The main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstom domestic and international Customers. The role includes the responsibility to be the technical Customer interface in global service maintenance contracts and to manage warranty obligations on the projects in the scope of Alstom beeing the Warranty work package owner in charge of QCD (quality, cost and delivery) KPI.
Position in the Organization The position will be part of Services Signalling Business Unit Organization - Maintenance and Technical Assistance team
Network & Links Internal relationships with other Alstom functions: System and Product, Application Engineering, Industrialization, Supply chain departments, Installation. External relationships with Customer infrastructure operators and maintenance technicians.
Responsibilities and Accountabilities The person will be responsible for:
The position also includes the availability to perform activities outside of the Firenze Alstom site and to be part of the team that support by remote H24 the customer maintenance team.
Educational Requirements Degree in Electronics Engineering or equivalent. Degree in Mathematics/Physics will be also considered.
Technical competencies:
Experience At least two years of experience on Electronic/Electromechanical company as on site or remote technical assistanceis is desirable. New graduates will be evaluated.
Languages:
Job location: We can hire in our Sites of Bologna or Florence.
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An agile, inclusive and responsible culture is the foundation ofour company where diverse people are offer ed excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.
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