Higher Level Technician

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Date: 5 May 2024

Location: Birmingham, BIR, GB

Company: Alstom

Req ID: 438336


Location: Soho, Birmingham, B21


Appointment Basis: Permanent, full time, 4 on 4 off, days and nights


Salary + Benefits: CIRCA £48,500 + shift allowance


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Alstom is the UK & Ireland’s leading supplier of new trains, train services, and signalling infrastructure projects. It has built just under 40% of the UK’s mainline train fleet, all the fleets currently in service with London Underground and Dublin’s LUAS.


It is building the UK’s biggest train programme in a generation – AVENTRA - for seven of the UK’s largest train operating companies, is ramping up to build the next generation of Greater Dublin’s commuter trains, DART+ as well as 54 HS2 high-speed trains in a Joint Venture. Alstom also supports 66% of the UK fleet through its Services business and is the UK’s leading CP6 signalling & infrastructure provider.


Employing 6,000 people across the UK and Ireland, we design, build and test trains at the UK’s largest end-to-end train manufacturing factory in Derby and operate major sites at Widnes, Crewe, Ilford and Plymouth, as well as 30 train services depots across the UK&I



Your future role


High Technicians are to ensure Alstom meet our contractual requirements for the maintenance and operational running of the new Aventra Classs 730 Fleet.


Working to VMI/VMP and test procedures ensuring that all train systems work to specifications. Investigating problems and diagnosing potential train faults. Provide on train technical support and in-depth fault analysis and rectification, perform static functional testing , and provide train test reports.


We’ll look to you for:


  • Undertake all required aspects to support Alstom with the TSA of the Fleet
  • Technical, vehicle quality and aesthetical fault rectification
  • Unit maintenance and preparation
  • Fault recording and reporting
  • Fault analysis and rectification
  • Undertake in-depth fault analysis and system preventative interventions
  • Liaise with and provide support to Outstation and ISST roles
  • Provide scope of work instructions
  • Provide technical support to the depot teams in the provision of fault finding expertise and assistance with train repair activities.
  • Undertake campaigns for fleet software updates
  • Proficient in fault analysis tools (Fleet Monitor, OTDR, System fault log analysis)
  • Follow and implement tasks in accordance with Vehicle Maintenance Instructions (VMI’s) and Vehicle Maintenance Procedures (VMP’s)
  • Facilitate off site working, working around the network covered by the customer.
  • Provide on train technical support
  • Support customer operational requirements
  • Detailed fault reporting and recording on web based and App based systems
  • Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
  • Proposes innovative solutions and develops and implements
  • Assist with skills development within depots and train care points.
  • Arrange and undertake test runs to assist in fault finding and resolution of faults, in particular the closeout of repeat failures.
  • Functionally test train borne systems with minimal supervision using a variety of techniques and methods, including the use of computer based diagnostics systems.
  • Review and rectify test specifications and documentation for functional tests.
  • Assist with the validation of documentation issued in support of maintenance and repair activities, special checks, modifications and experiments.
  • Assist in the validation of Maintenance Schedule amendments and other technical instructions.
  • Assists with the validation of locally produced technical instructions.
  • Provide technical support in connection with special checks and experiments.


Things you’ll enjoy


Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.


You’ll also:


  • Enjoy stability, challenges and a long-term career free from boring daily routines
  • Collaborate with transverse teams and helpful colleagues
  • Contribute to innovative projects
  • Steer your career in whatever direction you choose across functions and countries
  • Benefit from our investment in your development, through award-winning learning
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) 


You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


What we offer


We offer a highly competitive remuneration package, 25 days annual leave, plus bank holidays, with the opportunity to buy or sell holiday. Contributed healthcare, life assurance, an excellent company-contributed pension scheme, and a wide range of flexible benefits that you can tailor to suit your lifestyle.


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive, and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 


As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.



GCHQ Disability Confident Leader - GCHQ.GOV.UK

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