Fleet Control Engineer

Req ID: 465255

Fleet Control Engineer

Location: Birmingham

Appointment Basis: Permanent

Salary: £55K- £60K + Benefits

Closing Date: 18th October 2024

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Fleet Control Engineer in Birmingham we’re looking for?

Your future role 

Take on a new challenge and apply your testing expertise in a new cutting-edge field. You’ll report to Andrew Truss (Fleet Control Manager), and  work alongside other members of the Services Central Engineering team. The role will be to Providing 24-hour line-of-route engineering support for all Alstom's Regional & Intercity fleets.

We’ll look to you for: 

• Collating and analysing train data to ensure defects are identified with in a timely manner.
• Supporting the business and the customer in regard to engineering and operational issues associated with
• day-to-day fleet performance.
• Providing technical expertise and support in delivery of Alstom’s contractual obligations.
• In the event of a service incident, provide technical advice to drivers and traincrew to minimise delay minutes in a safe and efficient manner.
• Coordinate and provide operational support for any service incidents.
• Manage service affecting failures through effective communication (Driver, Customer, Network Rail, Traincare Points (TcPs) and Traincare Centres (TcCs),etc.), in order to minimise any delays.
• Manage customer affecting failures through effective communication (Traincrew, TcPs and TcCs etc.), in order to minimise any potential impact.
• Record events and categorise accordingly in the relevant business tools.
• Utilise existing business tools to determine the appropriate corrective actions following an event.
• Analyse data from system downloads to determine the appropriate corrective actions following an event.
• Ensure appropriate corrective actions are entered in the relevant business tool.
• Communicate with the AOC and Operations (at depot level outside of core hours) to ensure defects are cleared at the earliest opportunity whilst having due consideration for the maintenance and reliability plan.
• Review the fleet defect position to minimise the risk of service failures.
• Provide technical and operational advice to depots in relation to service delivery.
• Authorise concessions subject to operational restrictions defined by the Customer.
• Maintain a good knowledge and understanding of all train systems, the running railway, including the 'Rule Book' and B6.
• Maintain a good knowledge and understanding of all the business tools required to carry out the role.
• Using all the available business tools, collate and analyse data from system downloads to report on existing defects and provide the appropriate corrective actions.
• Using all the available business tools, collate and analyse data from system downloads to identify any minor failures that require corrective maintenance and provide the appropriate corrective actions.
• Using all the available business tools, collate and analyse data from system downloads to identify any failure trends and anomalies and communicate accordingly providing the appropriate corrective actions if required.
• Identify errors, omissions, and potential improvements in the business tools (and the data contained therein) to the appropriate party for continuous improvement.
• Liaise with other parties, both internal and external, where support and advice is required.
• Identify failure modes that are Infrastructure based and inform NR/Fleet Control and review their progress on the repairs.
• Accompany test runs when required.
• Be aware of and support corporate problem solving tools e.g. 8D, PDCA etc.
• Where requested become actively involved in Kaizen, Lean and generic business improvement methodologies in a supporting role
• Act in a safe and professional manner at all times, both on site and when representing Alstom at external suppliers or customers locations.
• Comply fully with Alstom's People Management procedures and the business Environmental, Quality and Health and Safety policies.
• Ensure work is performed in a safe and effective manner in accordance with the Health & Safety at Work Act (1974), Electricity at Work Regulations (1989), Railway Group Standards, and relevant ALSTOM Procedures

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

• Practical experience and a sound knowledge of mechanical, electrical and electronic engineering aspects of modern rolling stock.
• Technical experience in mechanical and electrical engineering.
• Good knowledge and understanding of the UK running railway, including the 'Rule Book' and B6
• Good verbal and written communication skills
• IT skills – competent user, including business tools relevant to the role, Rail_Sys, MS office packages, e-mail and intranet. 

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical, + anything specific to the site e.g. free on-site parking, canteen etc). 

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.  

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise. 

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