Fleet Troubleshooter

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Date: 24 Feb 2024

Location: Bangkok, 10, TH

Company: Alstom

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 74,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.


Could you be the full-time Fleet Troubleshooter in Bangkok we’re looking for?


Your future role

Take on a new challenge and apply your engineering expertise in a new cutting-edge field. You’ll work alongside passionate, motivated and dedicated teammates.


You'll provide technical support in the maintenance activity during the duration of the contract. Day-to-day, you’ll work closely with teams across the business this includes the development of the troubleshooting guide, training technicians, supporting various testing activities and other activities as required and within the technical capability. The troubleshooter will lead and support troubleshooting activity when necessary in order to support the team to achieve the train number required for revenue service and resolve any failures. and much more.

You’ll specifically take care of lead troubleshooting activities when required, but also update or develop troubleshooting guides.

We’ll look to you for:

  • Provide field support as required for activities such as testing and commissioning and internal tests.
  • Understand the technical issues for each fleet and sub-systems within the platforms under Alstom scope and manage their resolution, in accordance with agreed timescales and budget. Ensure the timely and effective resolution of safety issues.
  • Review component failure data to identify trends, take ownership of specific components failure modes and proposing mitigating actions / solutions. Participate and lead if required FRACAS.
  • Review, develop and maintain all the technical/engineering documentation required for the services scope. Ensure traceability and records are available in Maximo.


All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

  • Degree in Electrical Engineering, Mechanical Engineer or releated field
  • Technical Knowledge of the Rolling Stock including and/or On board Signalling, Innovia fleet, CITYFLO 650 or similar platform would be of advantage.
  • 3 to 7 years Experience in Rolling Stock maintenance and/or testing and commissioning
  • Technical knowledge in track switches, monorail track Switches and DWE maintenance and /or Testing and Commissioning would be an advantage
  • Good knowledge of electrical or mechanical. Such as read circuit diagram, schematic, etc


Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

  • Enjoy stability, challenges and a long-term career free from boring daily routines
  • Collaborate with transverse teams and helpful colleagues
  • Contribute to innovative projects
  • Utilise our hybrid working environment
  • Steer your career in whatever direction you choose across functions and countries
  • Benefit from our investment in your development, through award-winning learning
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage


You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Technical Support, Network, Transportation, Technology, Operations

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