Technical Support Lead Engineer

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Date: 11 Nov 2023

Location: Bangalore, KA, IN

Company: Alstom

We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36,300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.


About Alstom in India

Alstom has established a strong presence in India. Currently, the company is executing metro projects in several Indian cities including Chennai, Kochi and Lucknow where it is supplying Rolling Stock manufactured out its state of the art facility at SriCity in Andhra Pradesh. In the Mainline space, Alstom is executing Signaling & Power Supply Systems for the 343 Km. Section on World Bank funded Eastern Dedicated Freight Corridor. Phase 1 in the construction of the new electric locomotive factory for manufacturing and supply of 800 units of 12000HP locomotives is also complete at Madhepura, Bihar while the depot at Saharanpur, Uttar Pradesh is ready to commence operation. Alstom has set up an Engineering Centre of Excellence in Bengaluru, and this coupled with a strong manufacturing base as well as localized supply chains, is uniquely positioned to serve customers across the globe. Today, Alstom in India employs close to 3600 people and in line with Government of India’s ‘Make in India’ policy initiative, Alstom has been investing heavily in the country in producing world class rolling stock, components, design, research and development to not only serve the domestic market, but also rest of the world. India

Organisational Reporting

Direct report line to Service Engg Manager  

Indirect report to Project Manager / Warranty Manager / Maintenance Contract Manager

Network & Links

Works closely with the :

Project Core Team

Project Engineering Team

Project Warranty and Maintenace team

Communication & Interfaces

External : Suppliers, Customer and Project Management consultant

Internal : Department heads, Bid Managers, Project Managers, Technical Teams, Supply Chain, Industrial, Quality, Safety, Warranty Manager, Engineering Network




Maintennance Technical Support, supports Service Tenders & Projects in the Engineering Area.



  • Supply engineering resource/skills to support tenders and projects.

  • Collaborates with Services Engineering and Platforms, to improve the Services portfolio of products and services.

  • Participates actively in the Services Engineering network.
  • Assures the technical support to the projects.
  • Optimises the scope and related tasks of the Maintenance plan.
  • Supports cost reduction actions, with sourcing and industrial.
  • Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
  • Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance projects.
  • Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them.
  • Propose actions to optimise Maintenance plans and LCC.
  • Searches for improvement actions in maintenance operations, performing engineering interface activities with Operations Engineers (depot support).
  • Promotes the use of latest maintenance technics and R&D developments (CBM, RCM, Lean).
  • Participates in the REX process.
  • Analyses failure criticality studies and uses RCM (Reliability Centred Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals.
  • Analyses and integrates data coming from Operations (Return on Experience).
  • Manages interface with other Product Lines’ Metiers.
  • Improve Services Engineering tools & processes


 Qualifications & Skills:

Shall have a minimum experience of 8 plus years in the signalling industry.

Shall have a minimum of three years experience in signalling operation & maintenance

Shall be a good communicator.



University degree in  Electronics, Computer Science, or Electrical Engineering 



Shall be a team player and good communicator


Technical Competency & Experience:

  • Shall have prior experience in preparing technical documentation required for the project
  • Shall have the prior experience in preparing / reviewing operation and maintenance manuals
  • Shall have prior experience in conducting internal and external training.
  • Shall have good understanding of the Metro and Mainline signaling solutions.
  • Shall have good understanding of the different sub systems like Interlocking, ATC and ATS
  • Shall have prior experience as an O&M Engineer in one of the sub system(CBI/ATC/ATS)
  • Shall have good understanding of the RAM
  • Shall have good command over English language.


Language Skills:

Must be well versed in English

IT Skills:

Must be well versed in MS office

Location for the role? Bangalore

Travel?, how much (%): 20 to 30%

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   

We welcome applications from all backgrounds regardless of gender, age, disability or ethnicity. We recognise that embracing flexibility is the smarter way of working. Please speak with us about your individual needs. At Alstom we offer you the opportunity to unleash your potential and reinvent yourself. As a future employee, you will have a unique opportunity to drive our organization forward, while continuing to build your career and contribute to the expanding growth of the global railway industry.  More information about Alstom can be found at:

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