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Supplier Enablement Engineer

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Date: 06-Oct-2021

Location: Bangalore, KA, India

Company: Alstom

Req ID:163845 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

Job Title : Supplier Enablement Engineer

 

Purpose of the Job

The Supplier Enablement professional provides support to suppliers during and after onboarding including setup activities. Optimize process to on-board new suppliers within the Ariba Network. Develop ideas and strategies to improve operational efficiency, add value and aid business.

He communicates & work with buyers, commodity managers, and also cross functions to resolve issues relative to supplier onboarding, and process the enablement requests. Define and track supplier enablement metrics and communicate findings to stakeholders through standard & ad hoc report.

 

Position in the organization

Reports to the Procurement content manager

 

Key network and links

- Strong links with the CM/RCM in charge of catalog commodities, with the buyer's team
- Interact with ARIBA department in charge of the ARIBA network and supplier enablement
- Network inside the requesters community
- Strong relationship with the BPO

 

Performance measurement

-SLA achievements compared to target objectives for his scope, including customer satisfaction
-Ramp-up objectives defined for his scope (specifically on catalog onboarding)

 

Responsibilities

• Work with suppliers & internal stakeholders on actions/queries related to Ariba Enablement, supplier setup, and respond to queries received via Email or Phone.
• Research, troubleshoot, and resolve SAP Ariba and connectivity issues, or escalate to technical level and monitors resolution
• Assist and Resolve issues on Invoices, PO, Service Entry Rejections
• Monitors the process of suppliers registration in the SAP Ariba network
• Train and guide suppliers for the Supplier/Catalog enablement process
• Be the subject matter expert for supplier onboarding in Ariba Network
• Reporting & Analytics
• Identify, analyze, and interpret trends or patterns in complex data sets
• Publish regular reports on Service entry rejections/Invoicing Errors/other Ariba Errors.
• Follow up on aged invoices and work with Suppliers, Buyers, Accounts payable, and Vendor Master Team, to resolve the Web cycle/ Invoice/Ariba queries.

 

 

Educational requirements

Bachelor Engineering Degree or Business school.    

 

Technical knowledge / experience

• 3+ years of experience in Ariba PR to PO module and the Category Enablement Process.
• Hands on experience onboarding direct and indirect suppliers in ARIBA network for purchasing process
• Sourcing experience is mandatory.
• Knowledge of SAP system, SAP Ariba, Advanced Excel is preferable.
• Analytics and problem-solving experience
• Should have experience in performing all customer administrative activities.

 

Behavioral skills/competencies

Fluent English & International background
Orientation towards internal customer satisfaction
Driven – self motivated
Strong problem-solving abilities.
Must work well within a team environment.
Ability to communicate professionally with business and technical teams.
Ability to multi-task and deal with interruptions and re-prioritization.

 

Job location/mobility

Job located in Bangalore 

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   

 

 

Job Type:​Experienced​


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