ServiceNow Developer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time ServiceNow Developer in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. You’ll work alongside innovative, collaborative, and dedicated teammates.

You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, you’ll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more.

You’ll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and major incidents in ServiceNow.

We’ll look to you for:

• Implementing ServiceNow ITSM modules as a technical resource

• Design, development, and implementation of new applications on the ServiceNow platform

• Analysis of functional requirement specifications and proposing technical feasibility and solutions

• Mentoring field resources in implementation methodology and best practices

• Managing platform upgrades and maintenance

• Troubleshooting, diagnosing, and resolving issues collaboratively

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree in Computer Science, IT, or a related field

• Total 4+years of experience into Servicenow Implementation

• Experience or understanding of ITSM applications (Incident, Problem, Change, etc.)

• Knowledge of ServiceNow platform development and custom solutions

• Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies

• A ServiceNow certification is an advantage

• Strong analytical and problem-solving skills

• Excellent communication and mentoring abilities

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with cutting-edge technology standards for digital mobility

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects that shape the future of transport

• Utilise our flexible working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership and advanced technical roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.