Service Industrial Center Manager

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Date: 05-Feb-2023

Location: Bangalore, KA, IN

Company: Alstom

Req ID:401582 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

Job Title (Job Code):        Services Industrial Center Manager (IN-MS-01_001)


The Region, Cluster or Country Management is responsible to perform the following:

- Manage Industrial activity within their scope/area, (Maintenance Depots, Repair workshops and/or a Renovation Site, also incuding Services Warranty Scope.

- Define the industrial strategy within their scope/area

- Be key contributor for Sales & Operations Plan within their scope/area

- Ensures that the industrialization processes and standards are implemented within their scope/area

- Improves Industrial performance by deploying lean manufacturing methods, tools and culture within their scope/area



Organisation structure (job belongs to..)

Belongs to Services Operations organisation

Reports directly to:

Direct report to the Services Operation Head

Other reporting to:


Direct reports:

11 to 50 direct reports ( Depends on Scope)

Network & Links

- Regional Engineering Manager,  Regional Supply chain, Regional Industrial Quality, Regional Sourcing

- Central HQ: Services Industrial, Services Platform, APSYS Team. 


Key accountabilities:



- Propose industrial strategy for the Region / Country operation in line with Alstom standard & sites/projects objective

- Develop a coherent and efficient make or buy analysis to improve the Region / Country projects QCD

- Structure & check CAPEX consitencies in his scope of responsibility

- Validate the industrial Management plan in his scope of responsibility

- Optimize the industrial footprint

- Contribute to the Sales & operations Plan


Industrialization & standards

- Ensure that all industrial standards , methods and tools are implemented

- Ensure that requirements in terms of Safety, EHS, special processes, Q alerts, etc. are properly identified and applied within the industrial processes and documentation

- Promote industrial Innovation in his scope of responsibility

- Challenge overall capacity


Performance & Efficiency

- Set up industrial targets and manage performance improvement & efficiency plans

- Apply the right footprint & make or buy solution, based on Industrial recommendation


Continuous improvement

- Train, deploy & animate on the site the CI and relative action plan follow up

- Perform self-assessment & audits

- Be active member in the Continuous Improvement and Return of experience networks



- Animate the industrial teams within his scope

- Develop industrial population skills to fulfill project industrial requirements

- Deliver the industrial QCD budget

- Manage Capex

Performance measurements:

• Method time productivity and non-value added time reduction, productivity efficiency,…
• Industrial KPI’s targets
• Alstom Production System industrial roadmap score 
• IFR improvement
• Industrial Budget – Capex execution


Educational Requirements

- Graduate engineering background with 15  years’ experience in the industrialization in railway industry or technical background with 8 to 10 years’ experience in the industry with a production position


  • - Technical education

    - IT literate ( Word, Excel, PowerPoint)

    - English fluency

Desired Knowledge / Experience:

- Experienced manager in either a maintenance or production environment

- Good knowledge of industrialization tools and methods and techniques

- Good knowledge of implementing and managing Quality, Safety and Environmental systems

- IT literate ( Word, Excel, PowerPoint)

- Languages : Country language  + English


Behavioural Competencies

-Good leadership.
-Team Player.  Spirit of “Team Trust Action”
-Take decisions. Refers decision to others when appropriate
-Logical and organized
-Strong communication skills




Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Supply Chain Manager, Manager, Supply Chain, Supply, Operations, Management