Service Delivery Specialist

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Cloud Infrastructure Manager in our dynamic and innovative IT department?

Your future role

Take on a new challenge and apply your cloud computing and IT infrastructure management expertise in a new cutting-edge field. You’ll work alongside dedicated, forward-thinking teammates.

You'll spearhead the development and management of our enterprise system infrastructure and Data Centres across various locations. Day-to-day, you’ll work closely with teams across the business (Engineering, Operations, and External Vendors), optimizing our technology infrastructure and driving the adoption of cloud solutions (AWS & Azure) and much more.

You’ll specifically take care of managing technology assets, coordinating maintenance and support, as well as leading efforts to research and pilot innovative technologies, but also streamlining and automating routine tasks.

We’ll look to you for:

• Strategic planning and execution of IT infrastructure projects

• Capacity planning and performance metrics analysis

• Vendor and contract management

• Guiding the engineering and operations staff

• Technical support and IT process enhancement

• Advocating for and implementing cloud solutions

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• BS level technical degree or equivalent experience; Computer Science or Engineering background preferred

• Overall 7+years of work experience or understanding of IT Infrastructure Management, including Data Center and Disaster Recovery planning

• Knowledge of ITIL processes and cloud platforms (AWS, Azure)

• Familiarity with server monitoring and IT solution sizing

• An Azure certification

• Excellent communication and customer-facing skills

• Strong analytical thinking and problem-solving skills

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with cutting-edge cloud technologies and infrastructure

• Collaborate with transverse teams and helpful colleagues

• Contribute to innovative projects that shape the future of mobility

• Utilise our flexible and dynamic working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning opportunities

• Progress towards leadership and specialized technical roles

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.