Release & Defect Process Manager

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Defect, Release, and Change Manager in Bangalore we’re looking for?

Your future role

Take on a new challenge and apply your expertise in defect, release, and change management to a cutting-edge field. You’ll work alongside collaborative, innovative, and driven teammates.

You'll play a pivotal role in ensuring the seamless delivery of high-quality software solutions. Day-to-day, you’ll work closely with teams across the business (QA, Development, Business, and Change Advisory Board teams), facilitate defect triage and prioritization, and ensure compliance with change management processes and much more.

You’ll specifically take care of managing the complete defect lifecycle and executing software releases, but also maintaining process governance and driving continuous improvement initiatives.

We’ll look to you for:

• Managing the complete defect lifecycle from identification to resolution

• Coordinating defect triage and prioritization with QA, Development, and Business teams

• Tracking and reporting defect metrics, trends, and KPIs

• Planning and executing software releases across various environments

• Ensuring release readiness and conducting post-release reviews

• Facilitating root cause analysis and continuous improvement initiatives

• Reviewing and assessing change requests for risk, impact, and readiness

• Leading defect triage meetings, release planning sessions, and critical incident war rooms

• Documenting, publishing, and periodically reviewing process documents as per Alstom QMS process

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• 8+ years of experience in IT, with at least 5 years in Defect, Release, or Change Management roles

• Strong stakeholder management and program management skills

• Experience with Change Management processes and tools

• Hands-on knowledge of ServiceNow for change and incident tracking

• Familiarity with SDLC, Agile, and DevOps methodologies

• Excellent communication, coordination, and analytical skills

• Ability to lead process adoption programs and ensure compliance to processes

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with transverse teams and supportive colleagues

• Contribute to innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning

• Progress towards leadership roles in IT management or beyond

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.