Project Specialist - Content & Comm

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Date: 18-Jun-2022

Location: Bangalore, KA, India

Company: Alstom

Req ID:230349 

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide


  • Documentum specialist with strong ECM background to manage end to end delivery of projects for portfolio of ECM applications (Documentum, Digital Signature, Acollab etc.) in Business solutions.
  • Work with partner, business, and IS&T stakeholders, ensuring that on time delivery of projects/solutions to meet business expectations on enterprise content and document management needs. This role is part of IS&T organization.  



Reports directly to:  ECM Delivery Manager

      Other reporting to: N/A

      Direct reports: N/A

      Network & Links :

             Internal :

  • Business Stakeholder. Business Partner, Key Users
  • IT Team – Infrastructure, Network, Security and Different Teams in  Business Solutions


  • Partners relevant to ECM Projects/Delivery
  • Editors relevant to ECM platform



  • Manage ECM projects (Documentum, digital signature) delivery end to end as a single point of contact with focus on continuous improvement, business interactions and partners & vendor coordination etc.
  • Demonstrate Documentum technical experience with architect and solution reviews/feedbacks on proposed solutions by partners.
  • Should coordinate with internal security, infrastructure and IAM teams to align on proposed solutions on ECM use cases and projects.
  • Work closely with Alstom BPO’s to collect requirements, perform technical feasibility of solutions and ensure technical optimization and solution delivery.
  • Demonstrate excellence in project delivery using robust delivery framework aligned with Alstom’s overall vision
  • Oversee all projects/use cases in scope ensuring on time delivery, in budget and with quality
  • Demonstrate experience working with business users to gather and document business requirements.
  • Responsible to implement Delivery Best Practices, Technical Governance Model to deliver in time with quality
  • Periodic weekly / monthly review of projects status with key business & IS&T stakeholders and track the progress via project management tool.
  • Monitor, track & Co-ordinate with Partners on performance and availability of the applications. Monitoring and Tracking KPI’s- ensuring they are met by partners.
  • Participate, challenge, and validate technical solutions & architectures proposed by partner.
  • Perform KU connect / business connect meetings. Accountable for customer satisfaction
  • Prepare support documentation and training materials for end users of document management systems
  • Periodic review of the project performance with relevant dashboards creation and monitor to promote continues improvements with technical/functional interferences as and when needed.


Educational Requirements : BE/BTech Computers

Desirable : Documentum Certification , PMP Certification.

Experience : 


  • Should have strong Architect /Technical experience of Documentum  suite tools like D2, content server, XCP etc.
  • Good understanding of the overall ECM processes and concepts (Capture, Manage, Store, Preserve, Deliver)
  • Experience of multiple integrations under ECM Portfolio.
  • Working experience with difficult stakeholders and managed business critical ECM applications. 
  • Manage regular communication with business to understand performance of services, pain points with platform and manage action plan
  • Should worked as Delivery specialist/Manager for ECM tools.
  • Techno functional role played and should have technical and functional understanding of Document Management.

  • Proficiency in Service now tool for Operations.


  • Knowledge of Sharepoint.
  • Good Exposure for any Digital Signature tools preferebaly adobe sign and Docu sign.
  •  Exposure of intranet and web content managment would be added advantage.
  • Knowledge on Azure cloud platforms.

Competencies & Skills :

  • IT Skills: Documentum D2, Adobe Sign, Brava, REST, DFC , DFS, Content server,
  • 7-12 years of technical documentum project delivery. 
  • Language Skills: Knowledge of Java, J2ee, DQL
  • Techno functional experience with content and document management.
  • Proactive attitude to communicate and respond in timely manner
  • Strong analytical skills for solving complex problems independently
  • Ability to work equally well with a team and independently and drive multiple topics


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Document Management, Java, BPO, Developer, Sharepoint, Technology, Operations