Product Manager

Req ID:404819 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.   

OVERALL PURPOSE OF THE ROLE:

Product Support manager drives the Product sustenance  planning and roadmap manage the Product Support/sustenance  QCD of the product. Is Responsible to manage Stakeholders like Solution VPs, Project & Solution Directors.. Govern the proces of Product sustenance  activities.
 
RESPONSIBILITIES:

• Define optimum release strategy based on type of fix / updates / new features (HotFix / Major Release / Feature Pack etc.) to meet market needs and reduce release overheads. 

•  Define the Contribute to métiers technical REX, Lifecycle process, method, and tools continuous improvement.

•  Timely communication to projects using bulletins, alerts, and technical write-ups.

• Collaborate closely with Product Architects and Specification teams to identify generic functionality and work towards productization 

• Focus on quality attributes and non-functional aspects of the product like cyber security, availability, reliability etc.

• Drive the Change Control Board (CCB) for product  sustenance  decisions and prioritize the issues based on criticality / project needs. 

• Support project and specification team with product knowledge and upcoming feature list.

• Drive Baseline upgrade/migration strategy and optimize product baselines to reduce sustenance cost.

• Recurrent, development and sustaining cost improvement plan (Re-factoring, M/B Re-sourcing, Product REX)

•  Managing obsolescence risk (Product, Test bench, tools) and corresponding Business case decision making

•  Scope management in line with Solution Strategy and R&D / Sustaining needs

•  Managing all Product data information (Catalogue/Datasheet /User Manual) and Key Performance Feature
• Responsible for product quality and performance including:
  • change management and impact analysis
  •  root cause analysis review
  • safety status 
• Supporting Project, Tender teams with product knowledge
• Supporting final customer demo/pre-tendering/maintainability activities when needed
•  A key stakeholder and contributor with Solution Directors, Global Demand and Supply Chain in volume forecasting. 
•  Collaborate to Providing/Managing Product internal training

 
Qualifications & Skills:

• Engineering Graduate with overall ~16+ Year of Experience in Product Management , Product Sustainance
• Have good exposure to Software development cycle .
• 5+ Yrs  years product development experience with hands on cybersecurity security feature development .
• Good Exposure to manage Communications with higher management stakeholders 
• General knowledge on standards related to Cybersecurity, Product safety.

 
EDUCATION B.E./B.Tech. Electrical / Electronics / Computer Science 
 
BEHAVIORAL COMPETENCIES:

• Crisp communication and presentation skills. Well-developed negotiation and relationship skills.
• Detail and big picture orientation.
• Collaborative , Decisive and results oriented.
• Proactive.                                     

 
TECHNICAL COMPETENCIES & EXPERIENCE

• Good Exposure to Complex Product managment
• The ideal applicant will able to thrive in a highly collaborative workplace and actively engage in the Product Support t process spread across different geographical locations
•  Rail industry background is highly desirable, alternatively similar industries can also be considered.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.