Payment Platform Specialist

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Date: 07-May-2021

Location: Bangalore, KA, India

Company: Alstom

Req ID:114727 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

The Payment Platform Specialist reports to the IS&T Treasury Solution lead and is responsible to deploy and maintain Payment platform core model (payment files formats to banks, signatories workflow, sanction screening, fraud scanning) and its related Business Intelligence dashboards. He/she will contribute to deliver projects and continuous improvement initiatives, by translating Business requirements into build configuration, end-to-end testing, Training, Documentation, Preparation to Go live and support day to day run operations by ensuring the availability and the performance of the applications. 





Organization Structure


|-- VP Business Solutions & Innovation

      |-- Finance Program Director

           |--Treasury Solutions Lead

      |-- Payment Platform Specialist


Organizational Reporting

  • Reports to Treasury Solutions Lead
    Role Description

Payment Platform Specialist will be responsible for deploying and maintaining Payment platform core model (payment files formats to banks, signatories workflow, sanction screening, fraud scanning) and its related Business Intelligence dashboards. He/she will support day to day operations, by ensuring high availability, performance of applications and business satisfaction.




Networks & Links


  • Finance Program Director
  • Domain leads within IS&T Treasury & Finance organization
  • IS&T Solutions Architects
  • IS&T Project managers
  • IS&T Treasury and Finance solution experts
  • IS&T Operation managers in charge of solutions interfaced with Treasury landscape
  • Key stakeholders in Treasury & Finance functions
  • Application key-users
  • Third-party technology providers
  • Strategic Partners
  • Peer companies



  • Position will be based in Bangalore













  • Reporting to the Treasury Solution Lead, he/she will:
    • Work closely with Treasury Project & Operations Managers for continuous improvement activities
    • Work with internal and external Project Managers, Solution Architects, and other key business users (Shared Services, Business Process Owner) to scope integration solutions and conduct technical gap analyses of software environments (supplier payments, payroll solutions)
    • Manage and/or contribute to deployment of Payment Platform (supplier payments & payroll) core model along with SAP ERP Roadmap i.e. Configuration, end-to-end testing, Cutover activities, Go live preparation, Training Key User and Documentation.
    • Contribute to editor releases assessment on new features, to ensure smooth user adoption
    • Contribute to processes documentation and initiate enhancements on ways of working
    • Licenses monitoring & optimization by driven action plan
    • Deliver a high level of customer service to all users and continuous communication.
    • Provide timely and regular communication to user on open cases, not letting cases breach SLA (Service Level Agreement) without update on cases.
    • Maintain healthy relationship with Business stakeholder (Shared Services, Business Process Owner) and editors and ensuring level of support from them
    • Prepare and participate to ORM (Operational Review Meeting) with the Operational Manager
    • Configuration of Payment Platform and related interfaces with ERP, Treasury Management System, Payroll solutions, Business Intelligence dashboards
    • Provide level 2/3 application support with monitoring the application support queue and address each issue as per the set protocol. Ensure Alstom Incident/Change Management process complied
    • Deep dive on issues and lead until resolution by coordinating with other internal teams
    • Perform root cause analysis for high priority incidents, developing checklist for recurring problem and work with Solution expert on Continuous improvement initiative to improve services
    • Support Internal/External Audit with relevant documentation and to be compliant with process






Qualifications & Skills





  • Bachelor’s/Master’s degree in Engineering/Technology or related field













To be considered for this role, candidate need to demonstrate the following skills experience and attributes:

  • Minimum 4 - 6 years of relevant business/solution/industry experience
  • Experience in Payment platform & processes is must have
  • Experience in project management related to Payment platform
  • Fundamental understanding of XML document structures
  • ITIL Incident, Problem and Change process knowledge
  • Have a strong sense of customer service and satisfaction
  • Team player with the ability to form strong working relationships with clients and team members
  • Be fluent in English (Oral & Written)

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   



Job Type:​Experienced​

Job Segment: Developer, ERP, Payroll, SAP, Testing, Technology, Finance