Operations & Performance Manager

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Date: 22-Jan-2022

Location: Bangalore, KA, India

Company: Alstom

Req ID:173903 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 70000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

Network & Links  - Internal & External

  • Platform VP’s, Global Engineering VP and DC Directors, Product Sourcing team, Methods & Tools Directors.
  • Finance: Site R&D finance controller.
  • TC : R&D Department Directors, OPEX Head, Business HR, Talent Acquisition team & Training dept.



  • Fully own the BLR TC Site S&OP workload– On a quarterly basis, secure WL data from respective business, review and consolidate to report to global team
  • Plan footprint evolution - Workload analysis for Current FY and gain maximum visibility for the TYP. Secure platform and solution classification
  • Coordinate all template changes: Ensure skill, function, resource type, platform and workload tagging is in the S&OP template defined.
  • Head count evolutions and Workforce analysis – Capacity Reported Vs Headcount from HR + TAT. Ensure consistency between S&OP, Teranga HC and Operation HC.
  • Best Cost Countries implementation
  • Manage WallC tool to synchronize opportunities
  • R&D/Program validation & syntheses before final submission
  • Manage & report workforce aligning to business needs defined as per S&OP data
  • Report TC finance status in close alignment with site finance controlling.
  • Consistently check and balance HC Vs Hiring Vs Budget data.
  • Prepare with TC departments and functions the monthly business review report. Contribute to operations information and recommendations to strategic plans and reviews.
  • Clear consolidation of engineering KPI’s aligning to D&IS, Core Technology vision.
  • Develop a smart business intelligence tool platform to automate KPI data consolidation, screening and reporting
  • Consolidate weekly business programs status for global reporting
    • Introduce a dashboard to present TC overall progress
  • Extend site wide support to secure all computing environments – Laptop & workstation need, business tool licensing, lab enhancement support, etc.
  • Coordinate with business and functions to support all financial procurement process for TC needs.
  • Work closely with Indirect Sourcing team on sub-contracting workload projection needs.


Performance measurements:

  • Fully validated S&OP mapping workload, workforce with metiers
  • Up to date KPI progress with clear rationale
  • Up to date financial status of TC without major anomalies or gaps
  • Agreed SLA on procurement, computing environment support, etc


Educational Requirements  


  • Technical University Degree
  • Engineering experience (min 12 - 15 years in different positions)
  • Fluent in English
  • Knowledge of R&D or Product development lifecycle.


  • Background Software Engineering domai


Experience - Mandatory:

  • Knowledge of Operational & performance lifecycle.
  • Experienced in program management lifecycle
  • Knowledge of financial process, tender & operational excellence activity.
  • At least 5 years’ experience in operational lead function, such as in areas of R&D & Product development.


Competencies & Skills   

  • Rigorous, organized and result oriented.
  • Organizational agility in a matrix environment.
  • Teamwork & Orientation
  • Build strong Internal/external networking
  • Good articulation and negotiation abilities
  • Strong Business acumen – Understand global business vision and objectives
  • Overall Key knowledge areas: Internal processes, costing, finance, OPEX, tenders, HR and tools.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   



Job Type:​Experienced​

Job Segment: Operations Manager, Program Manager, Product Development, Manager, Operations, Management, Research