Network Demand Controller

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the full-time Network Demand Controller in Bangalore we’re looking for?

Role Overview

The Network Demand Controller will serve as the primary liaison between Network Security Design, RUN Operations, Project Teams, Partners, and other stakeholders. The role is responsible for ensuring design governance, technical validation, stakeholder alignment, resource planning, documentation management, and successful delivery of Network Security solutions throughout their lifecycle.

Key Responsibilities

Design Validation and Governance

• Validate technical parameters, BOMs, hardware specifications, software licensing, and service requirements in partner quotations and order forms against approved Network Security designs.
• Ensure all partner proposals are aligned with approved High-Level Designs (HLD), Low-Level Designs (LLD), architecture standards, and security requirements.
• Review and approve implementation sign-offs to ensure alignment between Design, RUN, and Partner teams.

Process Improvement and Stakeholder Alignment

• Identify and address process inefficiencies and technical gaps between Design, RUN Operations, Delivery teams, and other stakeholders.
• Drive continuous improvement initiatives to enhance collaboration, governance, and operational readiness.
• Facilitate effective communication between Design, Operations, Project, and Vendor teams.

Demand Management and Resource Planning

• Manage design demand intake and prioritization across multiple Network Security initiatives.
• Support resource allocation, workload balancing, and capacity planning for Network Security Architecture and Design teams.
• Provide visibility into design delivery commitments and resource utilization.

Project and Partner Coordination

• Lead partner meetings, design reviews, and technical discussions.
• Track partner execution and design deliverables against agreed project milestones and timelines.
• Escalate risks, dependencies, and issues that may impact successful delivery.

Documentation Management

• Ensure all Network Security design documentation is maintained and updated throughout the solution lifecycle.
• Govern architecture artifacts, standards, implementation guides, operational handover documentation, and design repositories.
• Ensure documentation compliance and audit readiness.

Technology and Hardware Catalogue Management

Proactively manage and maintain the Network Security technology catalogue.

Ensure hardware and software standards remain current and valid, including:

• SD-WAN
• LAN Infrastructure
• Firewalls
• Security Platforms and Services

Track technology lifecycle events, including End-of-Sale (EOS) and End-of-Support (EOL) requirements.

Reporting and Management Communication

• Collaborate closely with Network Security Architects and Design Leads.
• Prepare and present regular status reports highlighting:

1. Design progress
2. Weekly achievements
3. Key risks and dependencies
4. Resource utilization
5. Delivery performance

• Provide management with visibility into ongoing design initiatives and outcomes.

Operational Readiness and Training

• Work closely with RUN Operations teams to ensure readiness for new services and complex architectures.
• Identify training requirements for operational teams and coordinate knowledge transfer activities.
• Track team technical skills, certifications, and continuous improvement initiatives.

Technical Escalation and Change Coordination

• Act as the primary point of contact for L4 support engagement requiring Design Team involvement.
• Coordinate and manage design-driven change implementations.
• Ensure changes are reviewed, communicated, and executed in alignment with approved designs and operational standards.

Technical Workshops and Design Clarification

• Organize and facilitate design clarification sessions, architecture reviews, and technical workshops.

Ensure technical decisions, actions, and outcomes are documented and communicated to relevant stakeholders.

MUST HAVE
Communication and Coordination

• Excellent verbal and written communication skills.
• Ability to effectively engage with Architects, RUN Teams, Project Managers, Partners, Vendors, and Senior Management.
• Strong stakeholder management and meeting facilitation capabilities.
• Ability to lead technical discussions, workshops, and design clarification sessions.

Ideal Candidate Profile

• 5+ years of experience in Network, Network Security, or Network Design-related roles.
• Experience working with enterprise-scale networking and security environments.
• Strong analytical skills with attention to detail and governance compliance.

Self-motivated with the ability to coordinate multiple stakeholders and priorities simultaneously.

Technical Knowledge

• Strong understanding of Network Security and Enterprise Networking technologies.
• Good working knowledge of:
• LAN (Local Area Network)
• Wi-Fi/Wireless Networking
• SD-WAN Solutions
• Firewalls
• Network Security (NetSec) technologies and architectures
• Ability to validate technical designs, BOMs, quotations, and implementation plans against approved architecture standards.

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.