ITOPs Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

Take on a new challenge and apply your IT operations and platform management expertise in a cutting-edge field. You’ll work alongside collaborative, innovative, and dynamic teammates.

You'll play a key role in supporting IT operations and managing project platforms in a LAB environment. Day-to-day, you’ll work closely with teams across the business (such as ATS Leaders, Integration Leaders, Solution Architects, and Platform Design Authorities), provide technical support, and contribute to the continuous improvement of processes, tools, and automation, and much more.

You’ll specifically take care of platform setup and virtualization, but also support network configuration and troubleshooting activities during commissioning and commercial service.

We’ll look to you for:

• Creating and supporting auto-deployment processes for preconfigured OS images for specific hardware

• Providing expertise on various operating systems like Linux with OPC DA and UA

• Managing platform and virtual application migrations from physical/virtual to public/private cloud environments

• Setting up hardware platforms, virtualization, clustering VMs, and managing OS licenses

• Supporting hardware specification and selection, including high-end servers, workstations, and network devices

• Assisting end users with the installation of product-specific software on virtual or physical platforms

• Creating network plans for ATS systems, including switch and routing configurations

• Supporting site installation teams with network configuration and troubleshooting

• Ensuring seamless coordination with end users, design authorities, and vendors to deliver on-time

• Managing obsolescence for active and passive devices

• Applying and ensuring adherence to processes and standards

• Monitoring technology advancements through ongoing technical observation

• Contributing to continuous improvement initiatives

• Ensuring 24/7 system availability

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Bachelor’s or Master’s degree in Computer Science, Electrical, Electronics, Communications, or Instrumentation Engineering

• ITIL certification (preferred)

• CCNA/CCNP certification (preferred)

• Experience with Windows OS administration and customization for OEM image building

• Knowledge and experience in OS administration (Windows/Linux), security, performance, and virtualization (VMware, Hyper-V)

• Strong expertise in network administration, IP addressing, and switch/router configuration

• Proficiency in scripting for automatic setup of computers, including OS, drivers, and network configurations

• Understanding of hardware, BIOS, and computer performance (CPU/memory)

• 5+ years of experience as an administrator in multi-OS environments, supporting medium or large-scale networks

• Ability to manage multiple projects and tasks simultaneously

• Strong problem-solving skills and a desire to learn and take on responsibilities

• Willingness to work flexible hours, including evenings or weekends, as needed

• Experience with network/system management tools, asset tracking, and license management

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with innovative technologies and new security standards for rail signalling

• Collaborate with transverse teams and supportive colleagues

• Contribute to impactful and innovative projects

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development through award-winning learning opportunities

• Progress towards advanced roles in IT operations and platform management

• Benefit from a fair and dynamic reward p

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.