Bid Technical Manager and Services

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Date: 12-Jan-2023

Location: Bangalore, IN

Company: Alstom


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide 

Service Engg Lead & BTM

Experience 10 - 13 Yrs


We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

Job Title

Service Engineering Lead and Bid Technical Manager

Purpose of the Job

Manage the technical part of the Services bids. Maintain and update the data for preparation of services bids

Organisation Structure

TIS Regional Center Project Engineering organisation

Organisational Reporting

Direct report line to Head of PrEM & BTM or Service Head
Dotted report line (in the frame of a bid) to the Bid Manager

Key Network & Links

Global ADM services Organization
India Services Organization
Regional Center (RC) Project Engineering; RC Installation, RC RAM, RC Testing & Commissioning,
Bid Manager, Cost Manager
TIS Project Engineering Director

Performance Measurement

Winning Bid (Hit rate), technical rating by the Customer
Up Keep of data for ILS activities
Technical compliance
Gaps amount
Reference Library re-use ratio

No deviation between the TTR and the SPR0 due to technical issue


Along with Services Bid Manager devise, manage and control ILS strategy for each commodity
Liaisons with Regional Product Experts and projects RAM/Warranty team to feedback right REX in order to prepare comprehensive and competitive offers.
Maintain Installed Base data / BoQ.
Maintain Life Cycle Cost up to date for Urban Solutions. Work closely with Services Bid Manager and Services Platform to manage interventions needed on LCC.
Update Life Cycle Cost for specific offers and create Maintenance plan & preparation for costing
Commit on the technical part of the bids and ensure it is in line with Solutions strategy
Get technical validation of ADM Project Engineering Director or RC Project Engineering Director
Analyse, with the support of System Application Architect(s), the potential gaps between the customer's specification and ADM generic Systems and Products, and support Bid Manager and Tender Leader in defining the optimal compliance strategy
Coordinate, on a technical point of view, the bid internal stakeholders (Installation, Testing & Commissioning, RCs Project Engineering, S&P) and the external stakeholders (if applicable) to ensure overall understanding of the bid technical strategy (incl. scheme plan, rough BOM: Bill Of Material, migration strategy, ...); PDO (Project Design Organization).
Contribute to the Project Engineering quotation and risks evaluation.
Produce the technical documentation to be provided with the tender proposal
Build analysis and/or clause-by-clause of technical bid documents
Support Bid Manager during the negotiation with the Customer, identifying any technical change during that phase


Shall be possess a degree in Engineering with 10 years in Signaling
It is desirable to have experience in RAMS / Maintenance / Services
Good understanding of the different urban solutions like Distance Go and CBTC.
Sound technical knowhow/Expertise especially in Legacy Products/Solutions (U200). Hands on knowledge on products, Operational and Maintenance Manuals (OMPD) and Cause/Effect relationship between Product Performance/Reliability and Customers Operational/LCC KPIs.
Ability to appreciate Life Cycle Costing of Solutions, Maintainability and Services Orientations to propose technical Solutions/approach.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





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