A&CD - UX Design Lead (Contract

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the A&CD - UX Design Lead (Contract ) team we’re looking 

Role & Responsibilities

• UX Leadership & Strategy

• Lead UX strategy and execution for Alstom D&IS digital products and platforms. 
• Define user experience vision aligned with business objectives and product roadmaps. 
• Drive adoption of user-centered design methodologies across product teams. 
• Advocate UX best practices and influence product decisions through data-driven insights. 

• Product Experience Design

• Lead end-to-end design activities from discovery to delivery.
• Design intuitive workflows for diagnostics, troubleshooting, monitoring, and maintenance applications.
• Simplify complex operational and technical information into meaningful user experiences. 
• Develop user flows, interaction models, wireframes, mock-ups, and high-fidelity prototypes.

• Design Systems & Governance

• Drive adoption and evolution of Alstom's Design System. 
• Establish reusable patterns, components, accessibility standards, and UX guidelines.
• Ensure consistency and scalability across digital products. 
• Review designs and maintain quality standards throughout development. 
• Weekly Management Review and Tracking

• Research & Validation

• Collaborate with UX Researchers to identify user needs and opportunities. 
• Participate in user interviews, usability testing, and workflow evaluations. 
• Translate research findings into actionable product improvements. 
• Use qualitative and quantitative insights to guide design decisions. 

• Team Collaboration & Mentorship

• Mentor UX/UI Designers, UX Writers, and UX Researchers.
• Foster a collaborative, innovative, and inclusive design culture.
• Partner with Product Managers and Engineering Leads to align priorities and outcomes. 
• Conduct design reviews and provide constructive feedback. 
• Provide regular management updates and progress reporting. 

• Innovation & Digital Transformation

• Explore emerging technologies including AI-assisted workflows, predictive maintenance, and intelligent operational interfaces.
• Support innovation initiatives and future mobility experiences across Alstom platforms. 
• Contribute to strategic design thinking activities and product visioning exercises. 

Preferred

• Experience in enterprise software, SaaS, industrial systems, mobility, transportation, or manufacturing domains.
• Experience leading multidisciplinary UX teams.
• Strong understanding of Design Systems and scalable product ecosystems.
• Familiarity with data visualization and analytics-driven interfaces.
• Experience working in Agile product development environments. 
• Exposure to AI-enabled user experiences and digital transformation programs. 
• French language proficiency is advantageous but not mandatory. 

Eligibility

• Bachelor's or Master's Degree in Interaction Design, Product Design, Human-Computer Interaction (HCI), UX Design, Service Design, or equivalent. 
• 8+ years of professional experience in UX, Product Design, Interaction Design, or Digital Product Development. 
• Proven experience designing complex enterprise applications and workflow-driven platforms. 
• Strong portfolio demonstrating UX strategy, systems thinking, interaction design, and measurable business impact.
• Advanced proficiency in Figma, prototyping, and design system management. 
• Experience collaborating with Product Management, Engineering, QA, Data, and Business stakeholders.
• Strong communication, stakeholder management, and presentation skills. 
• Experience mentoring teams and driving UX excellence across organizations. 
• Strong understanding of accessibility standards (WCAG) and inclusive design practices.

Prospect

• Explore new avenues of rail mobility by developing proposals on User Experience / Passenger Experience Design on different Alstom platforms. 

• Collaborate with Senior Mentor & Team members to brainstorm and create innovative design solutions to ensure timely and efficient delivery. 

• Involve in Mobility design / CMF Design / trend research and provide insights for future physital solutions in larger ecosystem of Mass Mobility. 

• Engage in creating design presentations, visual content for UI / UX Assignments, design communication materials. 

• Contribute to an engaging, collaborative and a thriving studio culture. 

Note: Contractual Role (12-15 Months) - With greater possibility for long-term extension, based on performance evaluation.

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We’re committed to creating an inclusive workplace for everyone.