Site Quality Manager

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Date: 24 Jun 2024

Location: Ballarat, VIC, AU

Company: Alstom

Req ID:457590 


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.




Your future role: 


Take on a new challenge and apply your Quality expertise in a new cutting-edge field as the Site Quality Manager based at Ballarat. You’ll report to Quality Manager – Rolling Stock, and work alongside a close-knit team. You'll play a critical role in supporting the Ballarat manufacturing site with Quality process and compliance.


We’ll look to you for:


  • Developing Quality Culture & Right First Time Approach.
  • Ensuring consistency of QCD objectives and the contractual/regulatory obligations applicable to the projects. 
  • Driving continuous improvement plans to analyze and reduce the CONQ, NCR, Safety issues and Demerit.
  • Deploying Quality Policy within the management committee of the Site.
  • Undertaking Quality and Safety assessment of the products & services delivered, according to the contractual quality requirements.
  • Increasing Customer satisfaction through periodic meetings, Customers Surveys, product delivery controls.
  • Managing and escalate Top issues impacting safety and customer.
  • Ensuring that DFQ Gate Reviews and Suppliers FAI are done in time, including waiver when required.
  • Leading, Managing and developing Quality teams, using quality school, expertise, and APSYS.
  • Deploying standard tools and indicators, and contribute to their improvement.
  • Ensuring Process governance, Risk and Opportunity management with site interested parties.
  • Evaluating by Internal Audits the quality performance in each process.
  • Ensuring the right update about the Quality (QMS) Reference documents, using REX process. 
  • Ensuring site QMS conformance against Alstom standards, Customer standards and ISO9001/IRIS requirements.


All about you:


We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 


  • Excellent communication and stakeholder engagement/management skills.
  • The ability to be resilient, flexible and adaptable in a fast paced, high-pressure environment.
  • Significant experience in Quality management, projects and operations.
  • Experience in managing Quality tools and problem-solving tools.
  • Experience in manage quality management system and ISO 9001:2015.
  • Tertiary qualifications in a relevant discipline.


Things you’ll enjoy:

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:


  • Have flexible working options.
  • Have the opportunity to develop your career in global industry leader.
  • Receive 18 weeks paid parental leave.
  • Have access to a free corporate gym membership.
  • Receive free salary continuity insurance.
  • Be eligible for Bridging Leave (extra leave days each year).
  • Have free access to Alstom University (1000’s of courses and learning material).


You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note:


As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email:

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Manager, Management

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