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ALM - Central Key User

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Date: 31-Aug-2021

Location: BANGALORE, India

Company: Alstom

Req ID:104005 

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than 75 000 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.  

PURPOSE OF THE JOB

Support ALM deployment roadmap
Train and support key users
Lead ALM key users network
Monitor effective usage of ALM tools
Participate to ALM enhancement
Support process knowledge

 

 

MAIN RESPONSIBILITIES

ALM deployment:
o Train site key user
o Support key user on demand


ALM support:
o Manage training documentation
o Manage support documentation (methodologies, best practices, wiki)
o Lead key users network
o Follow-up incidents
o Lead acceptance and regression testing of solved tickets


ALM solution enhancement :
o Manage change requests: specifications, test plans, test reports
o Interact with IS&T during change process
o Prototype and develop new features
o Transfer knowledge to key users regarding new or modified functionalities


ALM performance follow-up:
o Measure solution deployment level
o Coordinate end users account regular review in relationship with key users
o Provide inputs for transverse processes update
o Provide savings figure to update continuously business case

 

MAIN REQUIRED COMPETENCIES AND PREFERRED LEVEL (education,

experience, qualifications, skills)

 

Mandatory:

  • Graduated from engineering school
  • Experience of software development process
  • Experience of project management tools (scheduling, load)
  • IBM RTC, DNG, RQM tools knowledge
  • Scripting tools knowledge (ex: shell,python)
  • Knowledge of configuration management, requirement management, verification and validation processes

 

Desirable:

  • GitLab tool knowledge as administrator and developer
  • Jenkins tool knowledge

 

Competencies & Skills Describe the needed skills (technical & behavioral)

  • Open mindset
  • Rigour
  • Autonomy
  • English fluent (written, spoken)
  • Customer care
  • Manage a task from start to end, execute a task in a clear and understandable manner, anticipate task and communicate on
  • encountered issues

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers.  We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals.   

 

 

Job Type:​Experienced​


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