Key User Site Reporting

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be the Key User Site reporting (1 year duration) in Athens we’re looking for?

Your future role

Relying on Alstom GSI roll-out methodology, he/she is in charge of ensuring GSI (Global Single Instance) Core Model (ERP processes) is correctly implemented and used, according to processes & rules, configuration and data. His/her main activities are to lead data cleansing operations, to communicate on changes, to perform end-users & newcomers training on processes, business rules and tools. The Key User has an extensive knowledge of current practices and new processes. He/she is the local process ambassador of his/her functional stream and has a critical role when it comes to implementing new Core Model.

Main responsibilities and activities

• Confirm data scope, extraction, cleanse & prepare data according to plan, validate conversions & loads

• Test new functionalities and raise incidents or defects

• Communicate on changes to local management and end-users

• Adapt / create on-site training material and documentation

• Perform power users (if any) and end-users training

• Contribute to cutover plan elaboration and execute plan

• Confirm business roles with needed authorizations

• Ensure the appropriate support to end-users post Go Live

EXPERIENCE

MANDATORY

• Extensive knowledge of current practices and processes

• Experience of Alstom business and products lines

DESIRABLE

• Previous experience in ERP implementation

• Continuous Improvement awareness

• Experience in end-users training

• Project Management or Change Management

Position based in Athens

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.