Integrated Services Readiness (ISR) Engineer

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Purpose of the job:

Is the main interlocutor with the Engineering and Project manager and manage directly ISR team engaged in the production of the ISR deliverables.

Reports directly to:

Engineering Director of the Site

Network & Links

Internal

• Engineering / Industrial Region and Central Function
• Bid Manager, Project/Product Manager, Quality manager, experts…
• Integration team ("Internal" Customer of ISR studies)

External

• Subcontractors (ISR activities)
• Suppliers, Customer

Main Responsibilities

Key Accountabilities

ISR manager is accountable of:

• The production of the ISR Elements (LSA- Logistic Support Analysis- engineering, Maintenance documentation, Training, Special tools and test benches, Spare parts) during both Tender and Project phase.
• The planning, cost and quality of the ISR Elements accordingly to the ISR management Plan
• The definition and implementation of the ISR management Plan

• Manage delivery of ISR elements during tender and project phase with respect of ISR management Plan and QCD (Quality Cost Delivery).
• Manage ISR team involved in the design of ISR elements.
• Manage coordination with other Métier or Function for the design of ISR elements.
• Manage coordination with central Function to ensure integration and compliancy with standard and best practice (REF LIB/ DFS/M&T)

Generic

• Promote usage of standard ISR practice compliant with international standard or Alstom central procedure and Method & Tool
• Capitalize data to improve QCD on future project
• Coordinate production of REX report upon completion of ISR Work Package execution with focus on applicable ISR Ref Lib update, identified needs for process improvements and possible proposals for best practices.
• Produce ISR WP KPI dashboard in line with Central/Service Platform guidelines

Performance measurements:

• Quality of ISR deliverable during tender and project phase.
• Control of QCD target
• Customer satisfaction.

Educational Requirements 

Mandatory:

• Engineering University Degree or equivalent.

Desirable:

• Master ISR specialization.

Experience

Mandatory:

• 5 years of ISR experience in ISR Engineering.
• Railroad technical knowledge on the reliability and maintainability aspects.

Desirable:

• Experience in maintenance execution

Competencies & Skills

• Knowledge of the main ILS Elements applicable to Railroad equipment (RAMS -Reliability Availability Maintainability-, LSA, LCC- Life Cycle Cost-, Technical Publishing, Training)
• English Fluent - Mandatory
• People management.
• Communication skills
• Solid decision making and critical thinking
• Self-motivated
• Attention to detail
• Strong team player

Position based in Athens

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.