Service Engineering Manager

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Date: 12 Nov 2023

Location: Astana, AST, KZ

Company: Alstom


At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.



Could you be the full-time Service Engineering Manager in Astana, Kazakhstan we’re looking for?


Your future role

Take on a new challenge and apply your elaborate expertise in a new cutting-edge field. You’ll report to Kanat MAMONOV (West and Central Asia Engineering Director, Astana, KZ), and work alongside railway industry enthusiasts teammates.

Day-to-day, you’ll work closely with teams across the business Engineering, Technical teams, Supply Chain, Industrial, Quality, Depot

managers, Suppliers, Customers and much more.

You’ll specifically take care of Manages the Services Engineering activities in a Region.

You'll Manages Project engineering resources.


We’ll look to you for:

  • Creates the engineering strategy.
  • Produces the technical development plan and the engineering work breakdown.
  • Monitors progress of engineering studies and Q,C,D achievements.
  • Supports the implementation and update of engineering risks mitigation plan.
  • Maintains and develops engineering skills and competencies (leveraging with WCE).
  • Collaborate with Services Engineering and Platforms to improve Services portfolio of products and services.
  • Participates actively in the Services Engineering network.
  • Owns the Configuration and Design Change Management and Engineering Management Processes.
  • Manages the technical performances of the systems and provide REX to relevant Services Platform.
  • Supports cost reduction actions, with Sourcing and Industrial.
  • Detects, defines and implements the modifications of the maintained products to improve the reliability and serviceability, in order to reduce project costs and improve the performances of the systems.
  • Proposes innovative solutions and develops and implements R&D programs and new technologies in the maintenance project.
  • Supports the Product Safety management system ensuring safety risks are mitigated in a timely manner.
  • Manages Obsolescence Plan.
  • Captures and ensures ownership of regulations and standards to be applied.
  • Interfaces with the stakeholders in the Certification processes.
  • Is responsible for QCD targets on the department.


All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role: 

  • Leadership and engineering team management skills. Manages a engineering team.
  • Capacity of managing Technical risks. Performance measurements: Project reliability / availability / cost targets.
  • Problem solving capacity (technical and costs evaluation of a solution). 3-5 years of experience in Railways system/Application engineering. Knowledge of rolling stock maintenance.
  • Working knowledge of safety management systems and safety risk assessment.
  • Proficient in the use of MS Office, SAP, BI/BO.


Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills

and experiences throughout your career.

You’ll also:

  • Enjoy stability, challenges and a long-term career free from boring daily routines.
  • Work with modern locomotives for railway.
  • Collaborate with transverse teams and helpful colleagues.
  • Contribute to innovative projects.
  • Utilise our mobility by nature working environment.
  • Steer your career in whatever direction you choose across functions and countries.
  • Benefit from our investment in your development, through award-winning learning.
  • Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension).



You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!


Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.

Job Segment: Supply Chain Manager, Supply Chain, Change Management, Manager, Supply, Operations, Management

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