Depot Quality Engineer - Industrial Quality

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Date: 25 Feb 2024

Location: Arezzo, 52, IT

Company: Alstom

Req ID:425492 


Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide.


Industrial Quality Engineer - Depots Quality


Purpose of the Job:

Be the focal point for all Quality matters in assigned Depots Area (Arezzo/Firenze/Bologna/Roma)

Required availability to travel (20%)



Depot Quality Management, Certification, Problem solving, Customer Satisfaction, Implementation of Alstom Services Italy – Regional Trains Platform processes and procedure, Continuous Improvement



- Industrial Quality Control support in the depots: process/ products / tests

Periodical meeting with Area Managers in order to analyse process / quality product problems or quality customer issues and drive related Area action plan

Management of Supplier Quality issues and supervision of suppliers interventions in order to ensure the quality of their activities on trains

Management of Maintenance Quality issues and contribution to the related improvement plan and processes reviews and NC (Non-Conformity) decreasing

Perform cost of non quality analysis in maintenance activities and define action plans aimed at the reduction of costs of non quality


- Supplier NCRs management

Recovery of all necessary information related to non-conformity from the “field”

Non Conformity management through the SQA

Supplier visit / meeting with strong problem solving approach

Management in correct way of non conformity material object of NCR

Relationship with Operations and Supply Chain


- Customer  NCRs management

Active NCRs in front of the Customer

Recovery of all necessary information related to non-conformity from the “field”

Management of related PDCA / 8D in cooperation with PQM and other Project Functions

Strong root cause analysis, containment / corrective actions setting


- Process and Quality System Audits

Support / perform internal Audits in order to ensure compliance with ISO 9001 requirements, in preparation of external certification audit, define and follow-up action plans to address the detected deviations


- Problem Solving (PDCA, 8D, QRQC)

Management of PDCA / 8D / QRQC in cooperation with PQM and other Project Functions


- Area’s  representative for all quality issues (internal and external)

Timely reporting of quality & safety issues and their management through PDCA and PST tool

Management of supplier parts Declaration of Conformity / Certificates / Test Report / PFC

Collect data analysis for KPI improvement related to maintenance activities


- Process and documentation optimization in Area’s Depots

Ensure the implementation of Standard management processes in all the depots according to the Service Italy Regional Platform

Contribute to define customized instructions applicable to the Regional Trains Platform projects


- Standardization of the best practice in all depots (to be visited periodically in order to check the continuous improvement)


- Training role in Quality and Safety issues management


- Help to promote a Quality and EHS culture and behaviour in the depot, which enables the business to meet its objectives.



Educational Requirements:

Bachelor’s degree in engineering (3 years degree - minimum) or

Associate degree for Technician (ex. ITS degree – 2 years technical degree after high school)


Technical Knowledge / Experience:

- At least 3 years of experience, preferred in an Industrial Management environment, including managing improvement activity and quality system

- Quality experience and significant understanding of Operations, Engineering, Sourcing / Logistics and Project Management


Skills & Competencies:

Possesses analytical skills

Able to interact and influence and has a win-win approach

Leadership and ability to convince / influence people

Proficient in English

Is able to say ‘no’ and manage pressure situations.

Familiar with quality tools: Pareto, Ishikawa, Statistical tools, FMEA, ..etc…

Familiar with quality control activities and process audits

Customer focused


AIR Alstom Values:

· Agile: bring creative ideas, manage the creative process of others, facilitate effective brainstorming, actively drives simplification and continuous improvement.

· Inclusive: lead remote teams, supports equal and fair treatment and opportunity for all, is concerned about people work and non-work problems, is available and ready to help.

· Responsible: Is dedicated to meet the expectations and requirements of internal and external customers,establishes and maintains effective relationships with customers and gains their trust and respect.


Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?  


Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.  All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law. 





Job Type:​Experienced​

Job Segment: Logistics, Supply Chain, Supply, Project Manager, Operations, Technology

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